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Privacy Policy

Privacy Policy

Effective Date: 15th November, 2024

Last Updated: 15th November, 2024

1. Introduction

Welcome to Smart Doctor! Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our AI-powered disease prediction platform, including our voice-activated health predictions, AI-powered drug recommendations, symptom checker, and appointment scheduling services.

2. Information We Collect

We may collect the following types of data:

  • Personal Information: Name, contact details, and demographic information.
  • Health-Related Data: Symptoms, conditions, and medication history (submitted voluntarily).
  • Voice and Chat Data: Audio recordings and chat logs when interacting with our Callbot or chat interface.
  • Device and Usage Data: IP address, browser type, and interaction logs for service improvements.
3. How We Use Your Information

We use your data to:

  • Provide accurate health predictions and recommendations.
  • Improve our AI models for better medical insights.
  • Offer personalized health insights through your dashboard.
  • Enable seamless appointment scheduling.
  • Ensure platform security and fraud prevention.
4. Data Protection & Security

We implement strong encryption and security protocols to protect your data. However, Smart Doctor is not a substitute for professional medical advice—always consult a healthcare provider.

5. Sharing of Information

We do not sell or share your personal data with third parties for marketing purposes. Your data may be shared only with:

  • Healthcare professionals (upon user consent) for further consultation.
  • Regulatory authorities if required by law.
6. Your Rights & Choices

You can:

  • Request access to your stored data.
  • Delete or update your information.
  • Opt out of non-essential data collection.
7. Third-Party Services

Our platform may integrate with third-party APIs (e.g., telemedicine providers, pharmacies). We recommend reviewing their privacy policies before use.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our platform.

For questions or concerns, contact us at smartdoctorgh@gmail.com.